System Requirements

The system requirements are divided into two lists, functional requirements and non-functional requirements. Functional requirements are: what a system does or is expected to do, whereas nonfunctional requirements are those that describe aspects of the system that are concerned with how well it provides the functional requirements.

Functional Requirements
1. The system shall allow managers to submit payroll queries.
2. The system shall ensure that all the required details needed to resolve the query are present before submission.
3. The system shall allow managers to view replies to their queries.
4. The system shall allow managers to view their previously resolved queries.
5. The system shall allow payroll personnel to view payroll queries.
6. The system shall store payroll personnel interaction with a query to its history.
7. The system shall allow payroll personnel to add comments to a query.
8. The system shall allow payroll personnel to view the history of a query.
9. The system shall allow payroll personnel to view the comments of a query.
10. The system shall store all payroll queries and replies.
11. The system shall allow payroll personnel to reply to queries.
12. The system shall ensure the queries are resolved in order of submission.
13. The system shall allow the payroll personnel to view payroll queries previously resolved.
14. The system shall count the number of queries matching the criteria stated by the payroll manager to compile her report.
15. The system will allow the payroll manager to view the performance of each payroll personnel.